Ive had to go buy coolers and ice then defrost unit, replace bad food, go buy milk in the middle of the night for the baby, then bought a freezer for a back up so now I have to switch everything over to the back up freezer when its time to defrost again. Personally, I would like to throw this piece of junk out to the trash! We stopped calling technicians and resorted to defrosting the coils every month to three months. If we turn off the ice maker than there is no water. We were so happy when we got this fridge and now this! I just spent hours emptying my frig and freezer due to the ice build up. Follow her on Twitter @KPMueller. Now I see what the problem it! In a last-ditch effort, Roslan called Samsung in early February and shared all the service notes with the representative. Crappy since we bought it. I specifically searched for one with no icemaker because every one we have had broke and/or leaked. How about a campaign on Twitter and social media to help prevent consumers from making the same mistakes we did. It is currently not working. topic Re: Refrigerator Class Action Lawsuit in Kitchen and Family Hub. The first repairman sent out by our home warranty policy couldn’t figure out how to pull the dish washer out and said we would have to have someone else come do the repair. product known to be involved in a class action suit. I purchased a Samsung Side by Side Refrigerator Model RS263 in Feb 2012 and began having a coil freezing problem in Nov 2014. I usually chip it off with a screw driver and hammer. Each time causing a total loss of freezer contents. 91182 Territorial Road Please someone that can help read this comment. Zantac Class Action Lawsuit Complaint Filed In Federal Court Over Alleged Increased Risk Of Cancer. Kohn, Swift & Graf is a national leader in class actions, including complex consumer litigation. I am thawing out the refrigerator side manually every 2 weeks until I can get a new refrigerator. We junked the French Door refrigerator and bought a Whirlpool. We purchased our home late August of 2014. I purchased a Samsung RS267TDRS along with a dishwasher, microwave & induction stove when I built my home in 2010. My Samsung RF266ABBP freezing up problems every month. Is there a permanent solution to this problem? Note: I have a friend whose Samsung ice maker freezes up and makes one big block of ice with their Samsung. The refrigerator freezes up and food gets spoiled. We unplugged it for a couple of hours and then I even used a hair dryer to melt the ice in those little holes. Fridge freezes up in summer, water collects in bins, eventually stops working. We would love to be included in this lawsuit! It does the same thing! Huge puddles in the bottom. NSI told them the only way NSI would replace the unit was if another technician came out and said it needed replacement. So we have no working ice machine for more than a year two. Sort: Recent. Same problem freezing up the coils at the back of the refrigerator side. We reviewed the couple’s timeline of events, the paperwork from all the service calls and the extended warranty. First, a little background on me. “There’s no question that your getting involved made this happen, as Dena had tried repeatedly to get someone at Samsung to care, but they only wanted us to pay for more service since the unit was past the manufacturer’s warranty,” Chris Roslan said. MODEL # RS25J500DSR I tried going back to the store we bought it (Lowes)and asked if we could get a rebate or discount on another product. “The technician went through the usual regimen and replaced another part, but couldn’t promise it would work.”. “The tech told us that this exact issue we are having is a known issue with Samsung,” Roslan said. How do I get in on this class action lawsuit? The Samsung refrigerator class action lawsuit complaint reportedly alleges that certain Samsung French door, side-by-side and bottom freezer refrigerators (model numbers RF266AASH, RS263BBWP, RB1955SH, RS2533SW, RS267LASH, RS267TDRS, RS2630WW) the refrigerators are designed and manufactured with heated coils that are intended to prevent excess frost from developing in the back of the machine, but instead of preventing frost, the coils allegedly allow frost and ice to build up in the refrigerators until the ice clogs and/or disables the machine’s fans, making it impossible for the fans to work to keep the machine cool. Did anyone look into filing a class action lawsuit for Samsung Dryer DV40J3000EW /A2 45m ago Continual repairs on Samsung dryer DV40J3000EW/A2, which began approximately 12 months after purchase and this wasn't a cheap dryer. Water leaks, ice buildups in the fridge, freezer won’t maintain temperature, ice maker doesn’t work. When Roslan called, NSI told her a familiar story: It didn’t have the service notes from the technician. Your coil is frozen. both the top ice maker and lower ice maker are not producing ice. Now I have been told I have no other choice, so I am going to write the President or CEO of the appliance section when I finally get his or her name. Thank you. “While we will consider other products that Samsung makes for future purchases, we will not purchase another Samsung refrigerator,” Chris Roslan said. I have the disassemble the unit and thaw it about every 1-2 months. With in 2 year I am having the problem for at least 6 times . Our Refrigerator is model number RF217ACBP. When they didn’t hear right away, Roslan said, she called NSI, which said it never received the tech’s report. Also, no ice being made because it freezes over…. I WOULD LIKE TO PARTAKE IN THE CLASS ACTION LAW SUIT AGAINST SAMSUNG. My freezer starting freezing up last year. 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